SCENARIO E05 · RETENTION & ERASURE
A parent asks to erase a learner profile. What should the school’s workflow cover?
IN PLAIN ENGLISH
Why you are seeing this step
This field note uses one realistic decision to separate the official source, an editorial interpretation, a practical option, evidence to keep, and any uncertainty that still depends on your facts.
Educational only, not legal advice. Source status is dated 13 May 2027; inspect the official links below before relying on it.
BEST NEXT STEP
Verification, Act section 12 erasure, purpose/other-law retention, processors and backups.
Produce a reasoned result for each record class and ensure the operational chain matches it.
WHY THE OTHER INSTINCTS MISS
Verification, Act section 12 erasure, purpose/other-law retention, processors and backups.
Correct. The request and the fiduciary’s general erasure duties meet operational retention facts.
Delete only the visible profile page.
That may leave processors, linked records and restorable copies untouched.
Refuse every request because schools keep records.
Some records may require retention, but that must be identified and explained rather than treated as a blanket answer.
BUILD THIS EVIDENCE
Verified request, record-class decision, processor instruction, backup control and response.
This artefact supports review. It does not certify compliance or replace advice on your facts.
- Guidance type
- fact-dependent
- Pinpoint
- Act ss. 8(7) and 12(3); Rule 8; G.S.R. 843(E) and 846(E)
- Reviewed
- 2026-08-30
- Change note
- Status and pinpoint reviewed against the official Act, final Rules, commencement notification and corrigendum for this educational website.
OFFICIAL SOURCE TRAIL
Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023) ↗
Definitions and specified machinery provisions are operative; most substantive duties and rights are notified for later commencement. Check each scenario's status record.
Act s. 1(2); provision-specific section pinpointsDigital Personal Data Protection Rules, 2025 (G.S.R. 846(E)) ↗
Final Rules with phased commencement. Scenario pinpoints identify the particular Rule being taught.
Rule 1(2)–(4), read with the corrigendumDPDP Act commencement notification G.S.R. 843(E) ↗
Appoints immediate, one-year and eighteen-month commencement cohorts for the Act.
G.S.R. 843(E), clauses (a)–(c)